Job Responsibility

Check the material validity and price effectiveness in SAP
Generate quotes upon Accounts Managers’ or customers’ requests in SAP
Enter valid orders to initiate product shipment
Working with supply chain to make sure goods arrival to meet customer’s required delivery date
Contact with customer to make sure the valid certificates for chemical goods or DGs
Manage orders to ensure complete and on time delivery
Create on time invoices upon delivery or completion of installation
Manage returned and defective products to Logistic Centers and provide credits to customers
Contribute to continuous quality improvements to ensure business compliance
Take ownership of customers’ issues and resolutions
Ensures highest level of customer satisf****(internal and external)

Job Requirement

Bachelor Degree, with 2 -3 years of customer service relevant experience will be a plus
International trade / logistics major or related experiences will be a plus
Good interpersonal and communication skills
Ability to work successfully in a team environment
Good customer service, analytical and problem solving skills
Knowledge of SAP and Microsoft Office applications
Self motivated and demonstrates initiative and result oriented
Must be able to communicate in Mandarin & English (Verbal and Written)

VWR International 总部位于宾夕法尼亚州 Radnor，是一家全球实验室产品供应和分销公司，2010年全球销售额超过36亿美元。VWR 通过向全球顶尖医药和生物科技公司以及工业、教育和政府机构出售高度多样化的产品推进全球最重要的研究的发展。VWR 拥有超过150年的行业经验，其成熟的分销网络覆盖全球数千家专业实验室和工厂。VWR 在全球范围内拥有7000多名员工，致力于帮助北美、欧洲和亚洲的研究人员更加轻松地采购实验室产品和进行实验室维护。此外，VWR 还通过提供现场服务、储藏室管理、产品采购、供应链系统整合和技术服务进一步为其客户提供支持。
VWR International, headquartered in West Chester, Pennsylvania, is a global laboratory supply and distribution company with worldwide sales in excess of $3.5 billion in 2009.
VWR enables the advancement of the worlds most critical research through the distribution of a highly diversified product line to most of the worlds top pharmaceutical and biotech companies, as well as industrial, educational and governmental organizations. With 150 years of industry experience, VWR offers a well-established distribution network that reaches thousands of specialized labs and facilities spanning the globe.
VWR has over 6,500 associates around the world working to streamline the way researchers across North America, Europe, and Asia stock and maintain their labs. In addition, VWR further supports its customers by providing onsite services, storeroom management, product procurement, supply chain systems integration and technical services.
VWR Shanghai Rep. Office was founded in 2005 and then VWR International China Co., Ltd. Was established in 2007. Currently we are looking for hard working and straightforward talents who wish to grow, both as individuals and in their professional roles.