Job Responsibility：
• Work with end user departments to collect requirement. This includes but not limited to Lab, Nursing, Medical Staff…etc.
• Provide requirement to software designer/developer and act as liaison between clinical operation and software developer
• Understand the application software thoroughly in order to configure the software when needed
• Work with end user department to develop testing plan. Participate in software testing.
• Assist end user department or training department to develop training plan
• Perform trouble shooting tasks when user report issues and resolve problem when possible. Work with software provider to resolve complex issues when necessary.
• Provide go live support when necessary
• Review any system upgrade plan with department and hospital operations to ensure system is up to date. Plan upgrade activities across functions to ensure system integration is intact with all new software releases.

Job De****ion：Develop and support of Laboratory Information system with the focus of Lab specific functionality as well as integration with Hospital Information System.
ADDITIONAL DUTIES:

KNOWLEDGE, SKILLS, and ABILITIES:

Bachelors Degree from an accredited university, major in health sciences or computer science or medical informatics preferred.

Working experience in Laboratory Information System is advantages

Software system implementation experience is a plus

Must be keen in using software, including MS Office Suite.

Ability to work independently, attend to detail and communicate with people effectively

Excellent verbal and written communication skills

Proficiency with Microsoft Project or Mac OmniPlan would be helpful.

Must be able to read, write and understand both Chinese and English.

DECISION-MAKING and ANALYTICAL SKILLS:

Requires decision-making.

Requires critical thinking and essential analytical skill

Perform job duties in a safe and efficient manner.

EQUIPMENT/SOFTWARE:

Proficient in computer programs utilized which include but not limited to Windows, MS Office.

POSITIONS SUPERVISED:

EDUCATION, EXPERIENCE, and LICENSES/CERTIFICATIONS:

Bachelor’s Degree.

Minimum 2-3 years working with electronic Laboratory Information Systems.

It is the largest foreign-invested for-profit tertiary level hospital in Shanghai, with a total investment of USD 500 million.