Responsibilities/Authorities:

Mobilization
Mobilization (which means Due diligence, Service Transition and Solution Realisation) is the programme of activities through which a new outsourcing deal is brought into an Accenture Delivery Centre. Team member will participate in and/or lead one or more of the following work streams in a transition programme.
• Knowledge Capture: Documenting and learning existing procedures and systems.
• Knowledge Transfer: Training or facilitating training of the various centre members performing the operation.

To a lesser extent, activities also include :
• Communication: Planning, managing and delivering a programme of communication to all affected stakeholders.
• People Transfer: Supporting recruiting to staff up the deal or, in a transfer scenario, managing the transfer of staff from a client organisation into Accenture in accordance with regulations.
• Service Management: Implementing an initial Service Management Framework.
• Financial Management: Supporting establishment of the finance related organization, tools and processes.
• Technology & Work Environment: Supporting design and implementation of the appropriate work environment.
• Centre Operations Set up: Supporting the Centre and deal operational management to prepare for go-life through to the point at which service delivery is stabilised.

A Mobilization Team Member may work across all or any of the areas above, or may assume overall project management responsibility for the Mobilization programme, or to participate in ad-hoc projects focused on Transformation, Continuous Improvement and Quality.

Solution Planning
Solution Planning is the process of identifying the ‘as is’, designing the ‘to be’ and planning sound, deliverable solutions.

Generally, the Mobilization team Member will take the Solution Planning lead role for a particular deal going to China Operations DC , reporting in to the overall Solution Architect in the onshore team. The onshore deal team will do the majority of the ‘as is’ identification with some involvement from China DC, but the bulk of the local team’s work will be the planning.

Typical activities of the Mobilization Team Member will include:
• Providing deal teams with all relevant background material relating to the China BPO DC.
• Cost modelling (i.e. working out the operating costs if the deal were to be run in the Centre and helping deal teams build their overall business case).
• Process analysis – assisting deal teams to (a) understand ‘as is’ processes (b) decide the offshore scope and (c) how the onshore/offshore interfaces will work (this includes recommendations for changes to processes). This work feeds into the design of the Service Model.
• Helping deal teams incorporate the Centre (or Accenture-wide) capabilities (assets, tools) into the deal solution.
• Communication to deal teams how their deal will operate in the centre, including the areas of the Process, Performance Management, Culture, Organization, Competency, Applications, Equipment, Infrastructure, as well as Governance.
• Mastering and promoting the use of Solution Planning methodology, global best practices, models, tools and techniques.
• Keeping up to date with competitor practice.
Providing input into transition planning and estimating

Qualifications and skills:
• Project planning and management experience for at least 5 years.
• Functional expertise in a specific area, e.g. Finance, HR, Logistics, etc.
• Fluent English communication skills.

埃森哲是全球领先的管理咨询、信息技术及外包服务机构。凭借在各个行业领域积累的丰富经验、广泛能力以及对全球最成功企业的深入研究，埃森哲与客户携手合作，帮助其成为卓越绩效的企业和政府。

埃森哲在大中华地区开展业务逾20年，分布在北京、上海、大连、广州、香港和台北。作为绩效提升专家，埃森哲始终专注于本土市场的实践与成功，致力实现超凡的客户价值与成果。埃森哲帮助客户确定战略、优化流程、集成系统、引进创新、提高整体竞争优势，从而成就卓越绩效。与此同时，我们不断吸纳优秀的本土人才，并通过各类培训计划不断培养和提升本土精英。通过将埃森哲的全球领先经验与本土智慧融合，我们努力为中国客户带来既先进又切实的解决方案。

详细信息，敬请访问埃森哲公司主页 www.accenture.com 以及埃森哲大中华区主页 www.accenture.cn



埃森哲中国信息技术交付中心（CDC）始建于2002年，是埃森哲全球交付网络中举足轻重的战略节点，也是我们利用创新方式为客户交付IT解决方案这一战略模式的关键。该交付中心目前在大连、上海、广州设有分支机构，主要为中国、日本等亚太地区、以及欧美等全球其他国家的客户提供多语言软件系统集成、软件系统维护及服务外包、专业测试、以及基础设施技术外包等服务。

该交付中心已通过软件能力成熟度模型集成（CMMI）5级评估、以及人力资源能力成熟度模型（PCMM）5级评估，并获得ISO27001和SSAE16/ISAE3402（SAS70）认证。我们在一些领先商业技术方面拥有丰富的经验，包括JAVA、Microsoft、SAP、Oracle、Siebel、Mainframe等，为通讯、媒体与高技术、金融、医疗卫生和公共服务、制造、化工、能源等多行业领域的客户，提供高质量的软件技术外包服务。