Responsibilities:
- Providing technical assessment of customer applications in pre-sales and technical support in post-sales situations.
- Work closely with the sales team, be sensitive to sales situations, able to quickly analyze a technical problem through customer’s sample evaluations, recommend and implement a solution to meet the customers’ requirements, able to deliver effective presentation and demonstration of technical solutions to both large and small technical and non-technical audiences.
- Other responsibilities include: preparing software and hardware to demonstrate Cognex’s system capabilities during Trade Shows, preparing and conducting technical seminar presentation, and supporting beta customers.
- Provide front-line technical support. Interface and coordinate with technical support group to meet customers’ satisfaction.
- Conduct Product training courses in both English and Chinese to customers.
- This position requires almost 15-25% cross-region travel time, any candidate should be willing to travel at short notice.
Qualifications:
Education :
1. BS or MS in an engineering field such as Computer Science, Electrical Engineering, Mechanical Engineering, Optics or equivalent.
2. Knowledge of optics and lighting is of benefit.
Languages : Bilingual Chinese/English is mandatory.
Professional Experience :
1. A minimum of 2 years of experience in a similar position in factory automation is required. Previous experience with machine vision or image processing systems is of benefit. Proficient in at least one of the following programming languages : VB, VB.Net, C”.Net, VC++.
2. Understanding of the PC and networking environment is an absolute must.
Personal Qualification :
1. The uppermost qualification is a working attitude of devoting to achieving team goal, and to helping customer to solve their problem in a timely and satisfactory manner.
2. Candidate should have: good communication, interpersonal, technical, organizational and presentation skills, good analytical and problem solving skills.
工作职责：
1. 提供售前客户技术应用评估及售后技术应用及支持
2. 与销售团队紧密合作，对客户的样品进行技术分析、提供符合客户需求的技术应用及演示
3. 在展会、技术交流会上提供公司产品系统的软硬件支持和技术培训
4. 与技术支持团队一起提供现场技术支持，提高客户满意度
5. 能用中英文进行产品技术培训
6. 能够承受工作压力，可以出差
要求：
1. 本科以上学历，计算机、电气工程、机械工程、光学专业，光学或照明专业知识者优先考虑
2. 中英文良好
3. 2年以上工业自动化行业相关经验，有视觉或图像处理系统经验者优先考虑
4. 熟悉VB、VB.Net、C”.Net或VC++，精通计算机及网络技术
5. 有很强的服务意识，擅长与客户交流沟通解决应用中的实际问题
6. 沟通能力、交流能力、技术、组织和表达能力，很强的分析和解决问题的能力
康耐视公司是为制造自动化领域提供视觉系统、视觉软件、视觉传感器和表面检测系统的全球领先供应商。同时也是领先的工业ID读码器供应商。
康耐视视觉系统帮助公司企业提高产品质量、消除生产瑕疵、降低制造成本、提供低廉的高质量产品从而超越消费者期望。
典型机器视觉应用包括检测缺陷、监控生产线、引导装配机器人以及跟踪、分类和识别零件。
康耐视通过遍布北美、欧洲、日本、亚洲和拉丁美洲的办公室，以及集成与分销合作伙伴全球网络为国际客户提供服务。公司总部位于美国马萨诸塞州波士顿附近的Natick郡。
